Micro Spring & Presswork

The challenge

When a supplier misses on delivery, the cost is never just the late part. It travels down the line, into your own customer’s schedule, and onto your record as a supplier.

That is the position Micro Spring & Presswork found themselves in. The manufacturer of springs, wireforms and presswork supplies components into safety-critical environments, and their incumbent machining supplier was continually letting them down on both delivery and quality. They needed to replace them, not with another gamble but with a partner that would be consistent, order after order.

The solution

Milltech now manufactures a range of precision turned and machined components for Micro Spring & Presswork’s aerospace work, including parts carrying challenging engineering requirements.

Nothing exotic happened here, and that is rather the point. The work runs through the same CNC turning and CNC milling cells, the same ISO 9001:2015 quality system and the same production control as every other job on the floor. Consistency is not a service you switch on for a customer who has been let down. It is what one accountable shop floor, run the same way every day, produces as a matter of course.

Micro Spring & Presswork now count Milltech among their trusted suppliers.

The outcome

The measure that matters sits one step beyond us. Micro Spring & Presswork report that their own supplier-performance KPIs with their customer improved as a result of engaging Milltech, and describe the quality of the parts as exceptional.

That is the whole job of a subcontract machinist. Our parts arrive so that your parts arrive, and your customer never has to think about either.